Privacy Policy
At Zoarf.pk, your privacy is very important to us. We are committed to protecting the personal information you share with us and ensuring that your shopping experience is safe, secure, and enjoyable.
By using Zoarf.pk, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following information when you use our website:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Order Information: Products purchased, payment method (excluding full card details), and transaction history.
- Technical Information: IP address, browser type, device type, and browsing behavior on our site.
2. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders
- To send order updates and shipping notifications
- To respond to your inquiries and provide customer support
- To personalize your shopping experience
- To improve our website and services
- To send promotional offers (only if you opt in)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Trusted service providers (e.g., delivery partners, payment gateways) solely for order processing and fulfillment
- Legal authorities if required by law or in case of fraud prevention
4. Data Security
We use industry-standard security measures to protect your data:
- Encrypted payment processing
- Secure servers and firewalls
- Regular monitoring for vulnerabilities
However, no online platform is 100% secure. We encourage you to use strong passwords and protect your account information.
5. Cookies
Our website uses cookies to improve user experience:
- Cookies help us remember your preferences and enhance website functionality.
- You can disable cookies in your browser settings, but this may affect site performance.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Opt out of promotional emails at any time
- Request deletion of your data (unless required to retain it by law)
To exercise these rights, please contact us at contact@zoarf.pk.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Last updated: 1st June 2025
8. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
- Email: contact@zoarf.pk
- WhatsApp: 0325 2003332
- Contact Us Page: Fill the contact form